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Order a replacement remote

RJ6767
Joining in

on ‎26-07-2022 21:20

I'm trying to order a replacement remote for my V6 which has stopped working but the page is broken.

is there any other way I can order one?

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎26-07-2022 22:49

Hi @RJ6767 

Have you tried using an incognito window, or via a different browser?

You can also speak to TV faults and order one. (150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) )

You can also contact VM  by text on 0753 305 1809, or messaging on WhatsApp on 0730 532 7112

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Nathan_B
Forum Team
Forum Team

on ‎29-07-2022 11:54

Hi there @RJ6767, welcome to our forum and thanks for your post.

I'm sorry to see you have been having some difficulties ordering a replacement remote. I will be happy to help get this ordered for you.

To do this, I am going to send you a PM to confirm your details.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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