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Orange light tivo box

  • Hi my tivo box stopped working 2 days ago. 

Ive got the orange light and its stuck in the loop of welcome screen then blank screen.

Tried all known fixes ie power off, resets, unplug connections for 15 minutes etc but no joy.

Obviously all call centres closed and unsure who to contact to get a new one sent out. 

Thankyou 

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Re: Orange light tivo box

Hi I'm Chris a virginmedia tech can you PM me your details will look into this for you thanks 


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Re: Orange light tivo box

Hello,

By the sound of the problem you are having the hardrive is on it way out and you will need a replacement box.

you can text 07533051809 explaining that your tivo is constantly rebooting and someone will get back to you ( please give them time as of the issues with convid-19 and call centre in lock down.

If the advice has been useful please hit the Kudos thumb and mark this reply as Helpful if issue resolved.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Orange light tivo box

Hi, Have PM'd You and arranged for a new box to be sent out to you

Regards

Rich

Send Me a PM!


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