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astidog
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Only getting kids Youtube

I can only access kids YouTube this evening. Both the app and channel 198 are not  showing the full YouTube service just the kids one. Can't see any option to change this?

zilch
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Message 2 of 9
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Re: Only getting kids Youtube

Same for me - this is ridiculous.

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Couperjones
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Message 3 of 9
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Re: Only getting kids Youtube

Same, its getting really annoying

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Wolfiebaby
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Message 4 of 9
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Re: Only getting kids Youtube

Same it's really annoying. As an adult i would like you watch normal YouTube. Why not make a separate app for kids 

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AndyS3
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Message 5 of 9
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Re: Only getting kids Youtube

Same for us!?!

The YouTube app accessed through our Virgin TV box is now automatically opening as YouTube Kids??

Doesn't appear to be a way to change it and have checked all account and TV settings. No changes in settings. Was able to access regular YouTube earlier in the day, but not now??

Other devices connected to broadband don't appear to have the issue, just the Virgin TV box?

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MartinP60
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Message 6 of 9
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Re: Only getting kids Youtube

Ditto, froze up on Saturday, now just kids loading.

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JS_0721
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Message 7 of 9
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Re: Only getting kids Youtube

Same.  Got up this morning and can only access YouTube kids.  Eldest teenager not impressed 😡

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DJ_Shadow1966
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Message 8 of 9
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Re: Only getting kids Youtube

Hello

VM are now investigating the problem, as soon as fix is available they will come back to the forum.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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DJ_Shadow1966
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Message 9 of 9
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Re: Only getting kids Youtube

Hello

This has now been fixed can you turn off the TV box for a few seconds and then back on please.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks