hi Japitts, No green lights flashing. But! there is an icon of diagnally opposing arrows (not green but white) which I think is to do with connectability as you say. Further checking of connections brings up C233. Whilst doing a Test Connection check on the Tivo - it reads: Preparing - OK. Connection - Interrupted. then stops.
Suspected as much, I've moved this post for you, and I see newapollo has sent you the online support link.
Remember with a V6, the box needs 2 separate connections.
The co-ax cable carries your live TV channels. The internet is carried via your VM homehub and is used for OnDemand, TV Guide updates and numerous other functions. Your V6 connects to your homehub via either Ethernet or WiFi.
You can check the status of your connection by following Home > Help & Settings > Settings > Network, and looking in the top-right.
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