We are unable to get a connection to any on demand service - network connection is not found - error c233 - very annoying as we just got new box which was supposed to fix issues we had before and we wanted to watch last episode in a series tonight!
What new box model is it \' If a tivo - call VM. If a V6 - how is it connected to the Hub (ethernet cable or wifi)? In any case switch it and the Hub off and unplug for 5' - then switch the hub back on and let it settle for 5'. Once it is up and connected to the internet, switch the V6 back on and it will remake the network connection. To check it then on the tv remote go to.. Home>Help>Settings>Network>Connection and see what it is reporting.
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
This did not work - turned both boxes off, waited 5 minutes, turned both on to reset - TV setting says “failed while negotiating” when I try to test connection to Virgin Media. Also our WiFi now doesn’t seem to be working well either.
Thanks Alex - I’ve tried rebooting everything several times - still not getting a connection - - trying again now but I’m not hopeful. I think we may need an engineer to come out as something seems to have gone wrong with a connection and I can’t find any loose wires or anything so not obvious what is wrong (was fine a few days ago and we’ve not moved or changed anything). Says the TiVo box is no longer connected to the internet.