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looby76
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On demand not playing

 I have a maxim account and on demand won't play.  I have a 4k TV and the Virgin box is in the correct port. I have run a settings check and all formats are supported by TV, but they still won't play.  I refuse to drop quality to watch when my TV is capable and set up correctly.  Any thoughts

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japitts
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Re: On demand not playing

What is the make & model of your TV?

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looby76
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Re: On demand not playing

LG 55UB850v

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japitts
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Re: On demand not playing

From a quick look through the manual for that TV, HDCP 2.2 is only supported on HDMI Port 1. Is your V6 connected to that port?

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looby76
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Re: On demand not playing

I’ll check and let you know!

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looby76
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Re: On demand not playing

This worked 

Thanks

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