Bought a movie for 9 pounds but every few seconds it freezes and the sound goes off then comes back but does it every 15 seconds or so
Does the same thing happen on other OnDemand programmes?
It'd be useful to ID if this is a problem specific to one OnDemand asset, or you have a problem with OnDemand programmes in general. Try (non-BBC) CatchUp if you're not sure.
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It’s a faulty hub as we have 2 and tried that and it didn’t buffer once