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simon210270
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On demand is temporarily unavailable

I've set up a series link for 'A Discovery of Witches'. All episodes, from season 1 to present, have been added. However when I try to watch them on demand says that its temporarily unavailable, try again later or go to settings?

Been to settings and followed the instructions but no luck. I suppose the show may have been pulled but then should it add all seasons? 

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japitts
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Re: On demand is temporarily unavailable

If this error message is being generated by your V6, there will be an error code with it - most likely a 3-digit number.

What is it?

Also... can you watch alternate OnDemand programmes ok? Try something from, say, ITV CatchUp if you're not sure.

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simon210270
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Re: On demand is temporarily unavailable

Not tried anything from a different channel, yet. 

Error code is 604. 

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japitts
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Re: On demand is temporarily unavailable

Have you tried the suggestions on https://www.virginmedia.com/help/virgin-tv-error-codes/604 ?

If that fails to resolve, then reboot your box and then post back - but 2 specific confirmations will then be useful..

1: That you have reduced your video resolution to 1080 and still have the same problem

2: The make & model of your TV.

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