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On demand episodes missing

zimmerphrame
On our wavelength

on ‎14-10-2022 22:06

Trying to watch the second half of resident alien series 2 on demand, however every other episode seems to be missing... I recorded episode 9, and only episodes 11 & 13 are showing on the on demand service... A bit of a joke really....

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4 REPLIES 4

japitts
Very Insightful Person
Very Insightful Person

on ‎15-10-2022 10:45

I concur that S2 E12 is missing from VoD which VM should be able to rectify - but every other episode is listed for me.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
Forum Team
Forum Team

on ‎17-10-2022 16:25

Thanks for your post on our Community Forums @zimmerphrame, and welcome back!

Sorry to hear of the missing episode - like @japitts, only episode 12 is missing on my set top box.

I can have this fed back, to see if we can have the episode added.

However this may be due to a decision taken by the broadcaster of the content, which would not be something we would be able to rectify

Kindest regards,

David_Bn

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zimmerphrame
On our wavelength
In response to David_Bn

on ‎22-10-2022 02:11

Nah, all the episodes are on the TV go app... Watched them there in the end. They have since popped up again on the v6 box, but it's annoying that the TV set top box just can't seem to cope with what it's supposed to do...

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Martin_N
Forum Team
Forum Team
In response to zimmerphrame

on ‎24-10-2022 11:18

We can certainly appreciate your frustration with that. We're glad to hear they have appeared now. 

^Martin

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