Re: On demand choice not available, then V6 box reboots.
2 weeks ago
Welcome to our forums and thank you for your post. I'm sorry that you've had difficulty watching On Demand content.
Could you confirm whether this happened only the once or whether this is recurrent?
If it was only this occasion, it's likely to be a blip with the box's connection to the network which it rebooted to resolve. If this keeps happening, we would need to run through some diagnostics and take a further look for you.