Menu
Reply
Theresawith41
  • 3
  • 0
  • 1
Tuning in
176 Views
Message 1 of 6
Flag for a moderator

On demand & catch up error code

Not been working for over a week now have called waited 1 hour 30 mins to be told is being looked into still not working 

japitts
  • 8.76K
  • 1.23K
  • 1.7K
Very Insightful Person
Very Insightful Person
170 Views
Message 2 of 6
Flag for a moderator

Re: On demand & catch up error code

What's the error code? You've not said.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Tags (1)
0 Kudos
Reply
Theresawith41
  • 3
  • 0
  • 1
Tuning in
166 Views
Message 3 of 6
Flag for a moderator

Re: On demand & catch up error code

V202

0 Kudos
Reply
japitts
  • 8.76K
  • 1.23K
  • 1.7K
Very Insightful Person
Very Insightful Person
157 Views
Message 4 of 6
Flag for a moderator

Re: On demand & catch up error code

https://www.virginmedia.com/help/virgin-tv-error-codes/v202 is as good as anywhere to start.

You can use the automated service (0800 5610061) to check for known area faults.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Theresawith41
  • 3
  • 0
  • 1
Tuning in
120 Views
Message 5 of 6
Flag for a moderator

Re: On demand & catch up error code

Today we have error code v217

0 Kudos
Reply
japitts
  • 8.76K
  • 1.23K
  • 1.7K
Very Insightful Person
Very Insightful Person
113 Views
Message 6 of 6
Flag for a moderator

Re: On demand & catch up error code

Also a "call this in" error... https://www.virginmedia.com/help/virgin-tv-error-codes/v217 

Out of interest, does this affect BBC programmes? They're app-based, it might rule connectivity issues out.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply