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on 19-01-2021 20:19
Not been working for over a week now have called waited 1 hour 30 mins to be told is being looked into still not working
on 19-01-2021 20:30
What's the error code? You've not said.
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on 19-01-2021 20:36
V202
on 19-01-2021 20:57
https://www.virginmedia.com/help/virgin-tv-error-codes/v202 is as good as anywhere to start.
You can use the automated service (0800 5610061) to check for known area faults.
on 20-01-2021 20:20
Today we have error code v217
on 20-01-2021 20:48
Also a "call this in" error... https://www.virginmedia.com/help/virgin-tv-error-codes/v217
Out of interest, does this affect BBC programmes? They're app-based, it might rule connectivity issues out.
