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daffyduck2016
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On Demand sky cinema black screen

Whenever I select a movie to watch on demand from sky cinema I get a black screen.  I do get sound but a black screen.  V6 box is connected from my amp to my tv if thats any help.

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Forum Team
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Re: On Demand sky cinema black screen

Hi, daffyduck2016

 

Thanks for posting, sorry to hear of this On Demand issue. 

 

Have you tried a different HDMI cable? 

 

Kind regards,

John_GS
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daffyduck2016
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Re: On Demand sky cinema black screen

Hi John 

I've had a search on Google, could it be DHCP issues?

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Timetodine13
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Re: On Demand sky cinema black screen

I've also got this issue. All other channels and demand services are working but Sky Cinema movies are just black with the sound playing. Once I leave the video the image flashes up for a second so it's there playing somehow.

 

Any ideas?

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Forum Team (Retired) David_Pn
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Re: On Demand sky cinema black screen

Hi Timetodine13

 

Thank you for posting on our forum pages.

 

We are sorry for any service issues experienced.

 

Has there been any improvement since your last post?

David_Pn
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