cancel
Showing results for 
Search instead for 
Did you mean: 

On Demand not playing full episode - 605

HJO1968
Joining in

Have tried troubleshooting and checking servicestatus : Nothing found.   

'605' appears with errpr error message: This service is temporarily unavailable.

I have tried to watch this episode for 3 x nights running but it stops at the same point every time (28 minutes through). 

Not had any issues wirh any other programme on Catch-up or On Demand.

HELP! Thanks in advance, H

5 REPLIES 5

japitts
Very Insightful Person
Very Insightful Person

I think the error code you have cited is one generated by a V6 box, but can you confirm? https://www.virginmedia.com/care/tv-fault/which-tv-box - I've moved your post to the V6 forum on the assumption.

What is the programme you're having problems with? Series & episode numbering will help, it enables others to test on their equipment.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Yes V6 box. It's the Christmas Special of 8 out of 10 Cats Does Countdown.

japitts
Very Insightful Person
Very Insightful Person

I've got this recorded but the option to view from OnDemand isn't showing on my V6, nor can I find this anywhere in the VoD listings - despite trying a few ways around the UI.

How are you navigating to it?

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

newapollo
Very Insightful Person
Very Insightful Person

If just checked it on my 360 and it plays past the 28 minute mark via the All4 app. It's available via the app for a further 22 days.

I also searched and played it via  Catch Up and it didn't stop after 28 minutes. It's available there until 22nd January

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Roger_Gooner
Alessandro Volta

When I tried to play anything using the All4 app I got this error:

4401-NETWORK-FILE

A reboot of my box and the Christmas 2022 show plays to the end.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection