We’ve just joined... we can view all programmes and boadband is working but we keep getting ‘the requested application is currently available, please try in a few minutes’. Any suggestions before I have to resort to calling?
The V6 gets all its TV channels via the co-ax cable, but all the VOD (Video On Demand), streaming apps, EPG (TV Guide) updates and numerous other functions are carried over the internet - which is supplied by your homehub.
The connection to your homehub is ideally Ethernet, but can be WiFi. You can check the status of this connection by following Home > Help & Settings > Settings > Network, and looking in the top-right.
It may well be that some apps take a little while to start working after your install, but you can always check whether the box's internet connection is working by going to CatchUp TV and just try watching something.
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