Had the box in a cupboard for about a year (still paying for the package and that looks fine)
Got it out and put in the other room on an extension
Everything on tight
Got ethernet plugged in Power HDMI Extension
(I have tested the original cable also and same issue)
All I can see is LiveTV on the screen and nothing going through to the TV
and when I did a status check just now it says I am not connected
Any ideas please?
Let clarify a few thing first.
So the box has been un-used for one year? The Extension you mention is the Virgin coaxial cable? When you say you only see 'LiveTV' does that mean your normal freeview channels? When you switch the V6 on does the light on the front come on? When the V6 is on do you see any startup message on the TV?
If you have a light but no message you may need to select the HDMI input on the TV using the TV remote