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Not needed V6 box

Hi there.

I spoke to someone on the phone last week about the second V6 box I am eligible for on my package, I asked several times if the box could be used with just an internet connection as the other rooms don't have the necessary cabling for coax. The response was yes this was fine.

Surprise surprise, it turned up today, tried to use it and it doesn't work. To make sure that it wasn't a defective unit, I plugged in to the main wall sockets as the existing V6 box and everything is working perfectly.

How can I go about having this collected? I'm not going to use it as I really don't want to hassle my landlord around getting a second connector box installed. Bit of a waste of time and resource really!

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Re: Not needed V6 box

Hi stephenj159,

 

Thank you for your post. I'm very sorry to hear about this. 

 

Have you been able to get this collected? If not let me know so I can help to get this resolved for you. 

 

^Martin

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