Menu
Reply
Lloydrebello111
  • 1
  • 0
  • 0
Joining in
280 Views
Message 1 of 2
Flag for a moderator

Not extending my contract

my contract is getting expired on July 1.  I don’t want to extend it.  So what the procedure to cancel it. And when should I cancel it. Thanks.  

0 Kudos
Reply
DJ_Shadow1966
  • 6.88K
  • 1.32K
  • 1.9K
Very Insightful Person
Very Insightful Person
277 Views
Message 2 of 2
Flag for a moderator

Re: Not extending my contract

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum. You will need to give 30 days notice.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply