When I go to watch Amazon prime from the V6 app there are no subtitles...I went to my Amazon account and made sure subtitles were on....still no subtitles...why is this...I can get subtitles on netflix from the V6 box, but not Amazon Prime...please explain.
Same problem with new mini box . Oddly only with the free Prime films. If I have rented foreign language film then subtitles come on automatically.
After searching various forums I managed to find a solution
Don't open Prime app via the box . I used tv remote and opened Prime app on tv ( a Samsung). You then have to start film and pause it. Click select/enter on the remote and some icons should appear . Click on speech bubble and 'subtitles on/off appears . Click on . Resume film.