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Kevduffers
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No sound on Eurosport

I’ve had no sound on either Eurosport channel for several days.  I’ve reset the box and the router and still no joy. 
can anyone help?

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Alex_RM
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Re: No sound on Eurosport

Hi Kevduffers,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear you're having some issues with the sound on Eurosport.

 

Is this still an issue since your post on Monday? I'm not able to go through diagnostics as your equipment is currently showing an uncontactable. 

 

If you are still having issues with it please ensure the boxes or on and pop back 🙂

 

Alex_Rm

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Kevduffers
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Re: No sound on Eurosport

I’ve been able to restore sound by temporarily turning off the audio description whilst watching Eurosport.  That restores the sound, though it goes back off once the ad is switched back on.  
I’m guessing that’s a Eurosport issue as all other channels are unaffected. 
Can live with it anyway, it’s my wife who’s blind and she’s not interested in any of Eurosport’s output. 
thanks

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David_Bn
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Re: No sound on Eurosport

Thanks for your post Kevin and we're sorry for any inconvenience caused.

 

It may be a question to ask Eurosport if you wish to chase this further.

 

If you start to experience any other issues with your channels the do let me us know via a response below.

 

Kindest regards,

 

David_Bn

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