Edit: changing HDMI port fixed it
No sound or picture on live TV or recordings. I can see the menus and it is connecting to the internet okay. I've tried switching off and waiting 10 mins a few times and it's still the same
Faulty HDMI port on your TV then.
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Hi Darrenjm, thanks for getting in touch.
Glad to hear your you were able to identify the issue, thanks for keeping the thread updated. If there's anything else we may be able to help with please let us know.