Menu
Reply
Angel2106
  • 2
  • 0
  • 0
Joining in
312 Views
Message 1 of 4
Flag for a moderator

No internet, tv or landline!

So since yesterday my Mum has had no Internet, tv or landline - I think it’s ridiculous to have the landline going through the box but hey ho

Anyway she isn't very tech savvy but has tried everything they suggested but nothing worked so an engineer is going out on Thursday.

I've included a few pics of what comes up on the screen and wondered if anyone had any advice that could help?

Any info much appreciated 🙂

IMG-20201006-WA0003.jpg

IMG-20201006-WA0004.jpg

IMG-20201006-WA0005.jpg

0 Kudos
Reply
jb66
  • 12.27K
  • 911
  • 1.78K
Very Insightful Person
Very Insightful Person
299 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: No internet, tv or landline!

16% indicates no signal, perhaps a cut cable or a pulled out cable at the wall? 

Angel2106
  • 2
  • 0
  • 0
Joining in
293 Views
Message 3 of 4
Flag for a moderator

Re: No internet, tv or landline!

She's checked all the cables 3/4 times so guessing it could be an outside cable.

Thank you for replying though guess she'll find out Thursday.

0 Kudos
Reply
Steven_L
  • 5.28K
  • 371
  • 537
Forum Team
Forum Team
161 Views
Message 4 of 4
Flag for a moderator

Re: No internet, tv or landline!

Hey @Angel2106,

 

Have you been able to get this resolved fort your mother since you last posted? 

 

Regards

Steven_L

0 Kudos
Reply