No dialogue sound

[dispic1]

Trying to watch a few programs that gave been taped but I'm only getting instrumental music and no dialogue sound. It's very weird as the back ground music is clear as day but can't hear a word anyone is say. It's the same when we try to watch the program on catch up. Sky programs see to be mainly effected. 

Any ideas?? 

[newapollo]

Hi @dispic1 

It would help if you can list the recorded programs, including series/episode number and the channel they were recorded from.  The same goes for the Catch Up programs that are causing problems. That way if they can be replicated VM will know if a broadcaster issue, and if they can't then it will help pinpoint if it's a signal/box issue 

[ozsat]

Have you set your audio on the V6 to 'Dolby Digital' or 'Dolby Digital to PCM'?

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@dispic1 wrote:

Trying to watch a few programs that gave been taped but I'm only getting instrumental music and no dialogue sound. It's very weird as the back ground music is clear as day but can't hear a word anyone is say. It's the same when we try to watch the program on catch up. Sky programs see to be mainly effected. 

Any ideas?? 

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[japitts]

Audio Description is another possibility, depending whether you're getting an audio commentary.

Press "info", scroll down to the second/third panel down (I'm quoting from memory) and toggle it off if so.

[Steven_L]

Hey dispic1,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your TV box sound, have you been able to get this resolved with the help offered by the community members?

Kind Regards,

Steven_L

[Leah_87]

Thank you I have been having the same problem with on demand and your advise worked x