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mjp_2
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No contact after reporting broken Tivo

My tv box had the green screen problem (continuous restarting, etc) 2 weeks ago. I chatted with someone on live chat and they submitted a form. I was quickly contacted by someone who said it needed replacing and a new one would be sent by mail or an engineer, whichever was quicker. Unfortunately that was the last I heard.

I can't seem to find any way to actually contact anyone. There don't seem to be any phone numbers, I can't see the live chat anymore. How am I actually meant to get any help with this?

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HarryVMTech
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Re: No contact after reporting broken Tivo

Hi,

Please send me a PM (Link Below) with your account number and area ref and I'll look into this for you

Thanks
Harry
VM Field Tech

Send Me a PM!


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