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Hvaz
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No cable adaptor with new v6 box

As above,  got my new box / hub today,  cable adaptor is missing.

wifi all set up and running but obviously I have no Virgin tv until this is sorted

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Zoe_F
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Re: No cable adaptor with new v6 box

Please Pm me your account number and postcode. I will take a look for you.

Zoe

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adrian_n
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Re: No cable adaptor with new v6 box

Hi do you mean ethernet or complete cable with splitter?
Regards Adrian

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Hvaz
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Re: No cable adaptor with new v6 box

It’s just the short cable adaptor for the coax that’s already attached to the splitter.  A tech is looking into it for me thanks

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dannylau
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Message 5 of 10
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Re: No cable adaptor with new v6 box


@adrian_n wrote:
Hi do you mean ethernet or complete cable with splitter?
Regards Adrian

I would hazard a guess they mean the push on cable the adapts the F type connection the Tivo has

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Hvaz
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Re: No cable adaptor with new v6 box

I have help from a tech person on here thanks

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Cj1984
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Message 7 of 10
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Re: No cable adaptor with new v6 box

Hi I'm an tech for virgin did you get sorted you meen the little white fly lead from coax to v6 box 

 


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mikewuk
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Message 8 of 10
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Re: No cable adaptor with new v6 box

i had to buy one from amazon @£3.99  It's an f-type to coax adapter and is just a connector not a cable. If your amazon prime you will get this next day.

Hvaz
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Message 9 of 10
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Re: No cable adaptor with new v6 box

Thanks,  they were going to try and get an engineer to drop me one off but I’ve heard no more and as it’s Easter weekend it’s not going to happen now.
 I don’t understand why the new box doesn’t have the same fitting as the old one,  or the new wifi hub come to that, it makes no sense for one but not the other.   At least I have internet, I’d be raging otherwise! 

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Hvaz
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Message 10 of 10
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Re: No cable adaptor with new v6 box

There seem to be 2 kinds on amazon,   one with a screw thread and one without and is it male (cable) to female (v6) fitting or the other way around?  

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