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No TV Picture

Getting frustrated. Before, I couldnt use any apps like YouTube etc or access things like buy movies or PPVs. Anytime I clicked ok, the screen would go snowy and I'd have to reboot to get a picture. Now, however, all I get is a black screen/no audio. All the cables and connections are fine. When I reboot, I see the welcome/loading screen then boom, black screen and silence

Any suggestions?

Thanks in advance 🙂

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Re: No TV Picture

Hi

Sounds like the box is dead, suggest going through the tech helpline and getting an engineer out. They can check the signal, noise and connection in the cabinet etc.

Regards.
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Re: No TV Picture

It could just be that your tv and the V6 are out of sync.

Switch both of them off at the mains  -  then switch the tv on and tune to the HDMI channel the V6 uses - then switch the V6 on.

This issue can happen when you set the video settings on the V6 to a higher level than the tv can deal with, or if the have simply lost HDCP contact.

==================================
V6 TiVo (with MRS & UHD/HDR)
VIVID 500 (500/35mb) in Area 31
SkyQ Silver Bundle (UHD + 2 minis)
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