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Buc69
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No Sound/Picture

Hi

We had a problem just before Xmas where we turned our box on and didn’t have sound. We replaced the HDMI cable and changed the port on our TV which worked for a while. However the last 2 days we’ve had no picture and turning the power off then on again gave us a picture but no sound. Any help would be grateful as it’s pretty boring spending hours at home with no tv. Thanks

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Chris_W1
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Re: No Sound/Picture

Hi Buc69, I am sorry to hear that you are having issues with the service, can you reboot the box and ensure that all cables are secure. Can you also confirm if you are still having issues with this? Chris

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