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No Catch Up or On Demand - V273

3 hours to get through to get my box activated to now find out after putting phone down on demand and catch up don’t work. Have rebooted. Any ideas?!
thanks

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Very Insightful Person
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Re: No Catch Up or On Demand - V273

Does your box have a working internet connection? Home > Help & Settings > Settings > Network, and check the top-right.

Are you using a TiVo or a V6? If you're not sure, check https://my.virginmedia.com/your-tv-box/index.html 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: No Catch Up or On Demand - V273

Yes we have WiFi connected and it’s a v6 box

 

 thanks

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Forum Team
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Re: No Catch Up or On Demand - V273

Hi there @Donnamarie487 

 

Thanks for your post. Apologies to hear about these issues with On Demand and for the delay in response, we have been very busy and doing all we can to get to each customer ASAP. 

 

Have you since been able to get this resolved or are you still having problems with Catch up and On Demand? 

 

Let us know and we'll do our best to help 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


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