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Dragula1
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New v6 remote

Hi, I'm in need of a new remote, some buttons need pressed in really hard to get them to work, I'm an anxiety sufferer and absolutely hate using the phone, is there a way to get a new one without having to call? 

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newapollo
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Re: New v6 remote

Hi Dragula1,

Sorry you've had to come on here and advise that  your remote has seen better days.

You could try the text messaging service.

Just send  a text with a description of new remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.

You could also just wait and see if a member of Forum Staff can pick this up and order one for you.

In the meantime you could download the TV Control app to use.

https://www.virginmedia.com/shop/tvgo-tvcontrol

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
LittleMick73
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Re: New v6 remote

Hi ring 150 free from a virgin phone or 0345 454 1111 from any other phone and go down the TV faults route they will send you one in the post. Regards Micky