on 17-07-2021 15:18
I had to have a new remote for my v6 box and want to use it to change the volume or mute. I could do this on the old remote.
Answered! Go to Answer
on 19-07-2021 15:30
Thanks for your post on our Community Forums @lesleykr1, and a very warm welcome to you!
Can you please confirm if you've been able to complete the pairing of the remote controls volume feature on the TV since your post?
Kindest regards,
David_Bn
on 17-07-2021 15:24
Hi lesleykr1,
You will need to pair the new remote to your V6.
if you follow the instructions on <<< this page >>> you should get it working in next to no time.
on 17-07-2021 15:30
Hi,
The channels all work but the volume will not.
17-07-2021 15:34 - edited 17-07-2021 15:43
@lesleykr1 You need to pair the remote with your TV in order to use the volume controls. The V6 box doesn't have a separate volume control.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 19-07-2021 15:30
Thanks for your post on our Community Forums @lesleykr1, and a very warm welcome to you!
Can you please confirm if you've been able to complete the pairing of the remote controls volume feature on the TV since your post?
Kindest regards,
David_Bn