Hi any help welcome, have been trying to order new remote as one have is being temperamental, but everytime hit request new one comes up as a fault and try again, and wont let us order new one, please can someone help, tia
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Good morning @WARCHIEF1331
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues getting a remote sent out, are you able to let me know what box you currently have (TiVo,V6,360) If your are not sure, feel free to post a picture.
Hi it's the v6 box we have, hope this helps, on ordering new one let's.me go through all pages but on final one keeps saying error,please start again, thanks
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Thanks for getting back to us @WARCHIEF1331.
I'm very sorry to hear this, I appreciate this is frustrating and we apologise for any inconvenience caused.
I'm going to send you a PM for more details so we can get this ordered for you.
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