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PaulFord1
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New remote not working

Just received a new tv remote a few weeks ago. Right from the start I had to stuff paper in the battery compartment to get it to work. Finally had enough and tried to order a new one. Going to charge me £9.99 for another. Any ideas as the product they sent was faulty

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Ryan_N
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Re: New remote not working

Hi PaulFord1, 

 

Thank you for your post and welcome to the forums. 

 

I am sorry this has happened, not what you expect when getting something new. Have you managed to get this sorted? If not, let me know and I will send you a private message. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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PaulFord1
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Re: New remote not working

No luck. Still not working. Even with paper stuffed into the battery compartment, sometimes you still have to press the back, to get it to work. Very anmoying.

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