Hi, I have posted on here before and was given a text message I haven't had a reply. It is so annoying. I am a key worker and do long shifts. When I am home trying to relax and watch my shows the remote will not respond. I have tried changing the batteries and it is pared. The volume button always works but it freezes when tringbto choose my shows and rewind ect. It's too frustrating! Could a moderator please send answer me on here and arrange delivery of a new remote?