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New mesh system and TiVo box not allowing demand or catch-up

MazaW10
Tuning in

on ‎30-07-2021 19:09

Hi just joined this community as I am struggling to sort my demand and catch-up. 

I recently changed my virgin WiFi hub so to allow a new mesh system in the house/garden and the WiFi and TV is working great. But I am not getting demand.

My virgin hub has a red stable line and wondering if this is the issue? I followed the guides to use mesh system as the main modem and allowed this on my account.

I have also went to settings on my TV but not sure if this would solve it.

Any help would be appreciated 😃 

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11 REPLIES 11

japitts
Very Insightful Person
Very Insightful Person
In response to Sooz2

on ‎13-05-2022 17:27

@Sooz2 wrote:

So useful, I had same problem now fixed. Thank you so much 😊 thanks 😊 

@Sooz2 

Great to hear that advice on this forum has helped you.... but you can use the "kudos" button to say thanks. Posting to say so is very lovely, but this thread is coming on for 9months old now, and if everyone who it helped posted to say so - it would become many pages longer than it is.

But thankyou for saying so..

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Steven_L
Forum Team
Forum Team
In response to japitts

on ‎15-05-2022 17:31

Welcome back to the community @Sooz2 and I'm glad that the super helpful advice from the forum members has enabled you to fix the same issue with your services.

Regards,

Steven_L

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