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SLC6
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New customer no channels!

Hi, I've just moved in and set up my new box however there are no channels! Please help.

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Ernie_C
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Re: New customer no channels!

Have you followed all the installation information and activated the box?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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SLC6
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Re: New customer no channels!

Yes we did, all was OK with the green tick. Tried resetting it loads.

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David_Bn
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Re: New customer no channels!

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see this post has gone unanswered since Sunday. Are you now able to access the channels on the effected set top box?

 

Kindest regards,

 

David_Bn