cancel
Showing results for 
Search instead for 
Did you mean: 

New box

GC851
Joining in

Ive just had a replacement box,the technician said there was a way of getting all my recordings back on to my new box,can anyone help with how to do this please?

2 REPLIES 2

dannylau
Very Insightful Person
Very Insightful Person

There is no way to do that, you used to be able to copy your series links over but I don't think this works anymore 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

japitts
Very Insightful Person
Very Insightful Person

The functionality to copy series-links and settings has been broken for several years now - the website says all the right things but doesn't do any action.

Recordings have always been box-specific and are lost when your box fails or is replaced.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks