4 weeks ago
Only had virgin since September and my box has taken to turning itself off randomly through the day. Then after turning off Amber light for some time.
I've don't a reset and checked leads all OK. Any ideas please??
2 weeks ago
Good Afternoon peternchris2000,
Thanks for your post on our Community Forums and a very warm welcome to you!
Sorry to see you've experienced a fault with your V6 box and for the time it's taken for us to respond to you.
I can see that we've been able to offer you a direct swap of the faulty box to remedy the fault for you, has this resolved the issue for you?