Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
450 Views
Message 1 of 3
Flag for a moderator

New V6 Box Problem

I have a new V6 box (replacing an old Tivo box). I cannot get Catch up, On Demand, Search & Discover, or Apps and Games. When I run the Network Diagnostics it Fails the Port Configuration Test saying I need to Open TCP Ports 80,8080, 80 (again), 7287, 7288,and 8081. I am connecting over wifi, but I tested using Ethernet and get the same problem. Help please/

Tags (1)
0 Kudos
Reply
Highlighted
  • 300
  • 126
  • 106
Forum Team
Forum Team
441 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: New V6 Box Problem

Hi.
Send me a pm with postcode and account number and I will look into it for you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

If my answer was helpful to you please mark you post as helpful answer and consider leaving kudos.
Thanks Scott

Want to do right by your nearest and dearest and both earn a £50 credit off your bill? It's simple, Just text ‘RAF 92082 to 80011 with your postcode, account number, friend's name and phone number, so we can call them now.

Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
414 Views
Message 3 of 3
Flag for a moderator

Re: New V6 Box Problem

In case anyone else has the problem, the PM system worked well, but the result is: I need a new box!

0 Kudos
Reply