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clairebaz
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New TV won't get signal from virgin box

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 I got a new TV and when I plugged TV box into it and selected the right hdmi it just says no signal, I rang virgin and they said it was the settings on the box and changed it for me and all worked. Now it's done the same thing again and obviously can't get through to support on hold for an hour to be cut off! Online it just guides you how to change the setting on the box but I can't get onto the box to do it! Any other solutions???

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jb66
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Re: New TV won't get signal from virgin box

Could you try another HDMI lead? Perhaps the one you have isn't good enough for 4k?

clairebaz
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Re: New TV won't get signal from virgin box

Thank you, is there any way of knowing the difference between HDMI leads?

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LittleMick73
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Re: New TV won't get signal from virgin box

Hi when you order one, stipulate a 4K ultra high speed one. Regards Micky