New tv connected virgin box no channels available or won't tune in
You do not tune in cable channels.
You do have to ensure that you select the correct HDMI source on your TV - the one you have connected the V6 to.
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Just checked it and still no channels forgot to say its a smart TV if that makes a differerence
Is your HDMI cable secure both in your television and V6 box. If it is try your cable in another HDMI input on your tv.