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New Customer - Only 4 channels!

Ordered quick stall pack which came yesterday. Problem with broadband which they came and fixed today. Then they left saying just reboot the TV and only got 4 channels. All the rest are greyed out and I’ve got the Maxit TV package. I’ve rebooted it. I’ve reset the network configuration. At a loss now 

This is hard work and it shouldn’t be!

 

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Re: New Customer - Only 4 channels!

Hi,

Send me a PM with your area code and area ref and i can check this for you.

Thanks Chris





To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: New Customer - Only 4 channels!

Hi,

Run the networks in your setting couple of time.

thanks


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: New Customer - Only 4 channels!

Hi

Can you PM me.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
You can also save £50 off your bill by recommending someone onto virgin media. To find out more PM me.

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