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rsauye
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New Box Needed

 DVR has detected a serious problem v6

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japitts
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Re: New Box Needed

The quickest way to arrange this will be to call in.

150 (from a VM phone) or 0345 4541111 (from any other phone) and choose the "I have a fault" options

VM staff are currently taking a couple of days to respond to posts in this board.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ashleigh_C
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Re: New Box Needed

Hi there @rsauye 

 

Thank you so much for your post and I am so sorry to hear you have found some issues on your V6 box. 

 

Have you been able to speak to an agent via our phone lines as suggested by @japitts or do you still require assistance? 

 

Thanks again. 

Ash_C
Forum Team



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rsauye
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Re: New Box Needed

All Sorted Now. New Box Fitted.

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Natalie_L
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Re: New Box Needed

Hi rsauye, 

 

Thank you for taking the time to update the thread and let us know this is now resolved. 

 

Please get in touch if we can assist with anything in the future. 

 

Take care 

 

Nat
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