Virgin Media

rsauye · ‎12-09-2021

DVR has detected a serious problem v6

japitts · ‎12-09-2021

The quickest way to arrange this will be to call in.

150 (from a VM phone) or 0345 4541111 (from any other phone) and choose the "I have a fault" options

VM staff are currently taking a couple of days to respond to posts in this board.

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Ashleigh_C · ‎14-09-2021

Hi there @rsauye

Thank you so much for your post and I am so sorry to hear you have found some issues on your V6 box.

Have you been able to speak to an agent via our phone lines as suggested by @japitts or do you still require assistance?

Thanks again.

Ash_C
Forum Team

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rsauye · ‎17-09-2021

All Sorted Now. New Box Fitted.

Natalie_L · ‎20-09-2021

Hi rsauye,

Thank you for taking the time to update the thread and let us know this is now resolved.

Please get in touch if we can assist with anything in the future.

Take care

Nat

Virgin Media Community