Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Netflix not loading from v5 box

BillyBull
Tuning in

on ‎26-11-2023 13:13

My Netflix has stopped loading from my virgin v5 box. I normally load Netflix from channel 204 and hit the red button. When I do this now and press red to launch, the Netflix logo appears but nothing launches. I have rebooted WiFi and the virgin box, have logged out of Netflix in settings and still no fix. Netflix works in the same room on the same tv through Xbox and on my iPad.

Does anyone have a fix for this please?

thanks 

0 Kudos
2 REPLIES 2

Adri_G
Forum Team (Retired)
Forum Team (Retired)

on ‎28-11-2023 15:16

Hello, BillyBull.
Thanks for creating this post and sorry to hear you're having issues with accessing Netflix via your V6 box currently.


We'd love to see how we can best help out, to do this I'll send you a PM here and check things for you.

Please, check the top right-hand side of our page to find a little white envelope.
Click on this and you'll see my message.

Adri
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos

japitts
Very Insightful Person
Very Insightful Person

on ‎28-11-2023 15:41

Can you use other OnDemand & internet-based services on the same V6?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Top