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Netflix image poor through BY box

When I try and watch Netflix image is dark and grainy . Normal TV is fine so assuming the hdmi cable is suitable . Any suggestions please

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Re: Netflix image poor through BY box

Good morning,

I am a Virgin media Technician (71786) Please send a private message to Me with Your account number and area reference code which You would have received when You first joined and I will look into this issue for you.

Hope this helps.

Kind regards

J


Here to help! I'm a technician helping out whilst working from home. Find out more


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