Menu
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
824 Views
Message 1 of 6
Flag for a moderator

Netflix goes off after 1 second

Hi all my Netflix cuts out after 1 second of watching. Iv tried rebooting but no joy?
0 Kudos
Reply
Highlighted
  • 154
  • 7
  • 45
Superfast
814 Views
Message 2 of 6
Flag for a moderator

Re: Netflix goes off after 1 second

I am having the same problem trying to access Netflix via my Amazon Fire Stick app. I think they might have problems all over.
0 Kudos
Reply
Highlighted
  • 3.36K
  • 130
  • 191
Forum Team
Forum Team
805 Views
Message 3 of 6
Flag for a moderator

Re: Netflix goes off after 1 second

Hi Rayman88,

 

Thank you for your post. I'm sorry to hear this. 

 

Is this on a one device or multiple?

 

^Martin

0 Kudos
Reply
Highlighted
  • 3
  • 0
  • 0
Joining in
791 Views
Message 4 of 6
Flag for a moderator

Re: Netflix goes off after 1 second

This is my virgin v6 box mate
0 Kudos
Reply
Highlighted
  • 1.34K
  • 158
  • 373
Knows their stuff
779 Views
Message 5 of 6
Flag for a moderator

Re: Netflix goes off after 1 second

I've had this issue since December, can't watch anything on Netflix on the V6 box. I believe it's some sort of corrupted cache issue as the suggestion from Netflix for other devices is to uninstall and re-install the Netflix app, however, this is not possible on the V6\TiVo.

It's possible a full reset of the box might fix it, but this means you'd lose all recordings, series links etc. and that's not a guaranteed fix (plus the problem could return).

I've basically given up on Netflix on the V6 for now and just use another device, which is a shame as I like the Series Link+ feature and I tended to watch a lot more on Netflix when it was available through the V6. Test every month or so to see if it's fixed, but no change yet.

0 Kudos
Reply
Highlighted
  • 1.71K
  • 93
  • 234
Forum Team
Forum Team
771 Views
Message 6 of 6
Flag for a moderator

Re: Netflix goes off after 1 second

I'll send a PM shortly requesting some details so we can investigate further from here.

 

Look for the purple envelope & please get back to me when you can.

 

Tom_F

0 Kudos
Reply