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Netflix failures through TIVO

Tuning in

I have to turn my tivo box off and on almost every day in order to clear Netflix error messages. Doesn't happen for any other apps (e.g. Prime, BBC iPlayer). I have spoken to Netflix direct, who's answer was to (wait for it).... turn the box off and on.

Completely boiling my brain. Why/how can this happen with only one app? And what can I do to sort it? New box?


After many tries and fails we had an engineer out who upgraded us from V6 to 360 box and this has resolved all of the software/compatibility issues