Virgin Media Community

[martinknibbs]

I have 3 V6 boxes and have a Netflix subscription not through Virgin Media. I have to restart my Virgin media box to watch Netflix when I have been watching Netflix on another box. If I go via my smart TV to Netflix then it works. Any reason why?

[Phil_C1]

Hi,

Does netflix give you an error code or any type of message on why its has stopped working?

[Aaron_K]

Hi @martinknibbs 

I’ve had this before on my 2 V6’s, no error code when Netflix fails to open.

I signed out of Netflix on both boxes and reset both V6’s and I haven’t had an issue since.

Hope this info helps.