Almost every time I try to log in (press the red button) on channel 204 Netflix, it gives me the Netflix logo and a circle below while it's trying to connect and then gives me a NW-2-5 error. Rebooting the V6 box usually resolved the issue or going to 'more info' and checking the connection where it tries to connect to the Netflix servers. This fails but afterwards it almost always works.
I have 2 V6 boxes in the house, one connected via WiFi and one connected via ethernet directly to the router and both have this issue so it's not caused by the WiFi signal. Amazon Prime Video works every time on the V6 boxes.
Could you please help me to resolve this? It has been like this for many months now.
Thanks for posting. I am sorry for the Netflix issues you've been having and want to help. In order for me to run a background diagnostic I'll need the boxes to come out of standby. Are you okay to do this for me and let me know so I can run a diagnostic.
thank you for getting back to me. Things have been back to the same issue, NW-2-5 every time I press the red button on Netflix. Exiting and reconnecting about 20 times will eventually resolve it, or rebooting everything.