Netflix has become steadily more unreliable in terms of opening. Most times I need to check the network connection on the virgin box, tun the media box off and on, exit Netflix after it fails to start and eventually it starts. This can go on fo 10-20 mins.
Netflix works on my iPad on the WiFi. The WiFi is not the issue - the media box is.
Netflix also works fine on my xbox on the same broadband.
Other apps work fine (catch up, BBC, on demand, amazon prime).
I see numerous posts on the topic but not a real solution other than “turn it on and off again”...Extremely frustrating.
Apologies I missed the reply. I am actually using a TiVo box, connected to a Hub 3.
More or less every day now netflix will not load. Note there are no problems on laptops, ipads or x-box. It is a problem unique to the TiVo box. As it stands, I shan't be renewing the subscription in June as it is frankly unusable. I think an engineer needs to visit.
Resetting the box, turning the router on/off makes no difference.
Indeed the main reason appears actually to be that the TiVo box keeps losing connection to the internet. It is hard wired through a powerline adaptor. The TV is plugged into the same adaptor and does not suffer these problems.
I'm having the exact problem as londonpb. I have texted the number suggested by one of the forum managers in the thread but no reply.
Netflix won't open at all now but all the apps are quite slow and intermittently drop out. We have the TiVo box and hub 3.0. The TiVo box is connected via WiFi. There are not connection issues with any other devices in the home.
I'd appreciate it if someone could get back to me with a solution.