Menu
Reply
murday1983
  • 20
  • 0
  • 3
On our wavelength
177 Views
Message 1 of 2
Flag for a moderator

Netflix app not worked for over a month

I have the v6 box and about 1mth ago i renewed my contract but since i have Netflix has not worked at all. 

I have tried the app and the channel and all that happens is Netflix pops up then closes.

I have reset box at wall also. Before i renewed when i was out of contract and also in my old contract, it worked perfectly.

I tried calling this morning and after 10mins of automated talking on a premium line on my mobile it basically said get lost. 

Is there a way to fix this or is anyone else having issues as it was used alot by the kids.

0 Kudos
Reply
Eeeps
  • 736
  • 47
  • 118
Rising star
159 Views
Message 2 of 2
Flag for a moderator

Re: Netflix app not worked for over a month

You may need to delete the existing Netflix info.

go to...

Help & Settings->System Info->Netflix Account Information

Then Sign Out of Netflix Account

0 Kudos
Reply