Hi Steve,
Thanks for your post.
I'm sorry you're having problems with both Netfiix and iPlayer. I can appreciate you're keen to get this resolved.
Is this happening on your box? Which TV box do you have?
When you say certain programmes aren't working on Netflix, can you elaborate on what is happening please?Are you getting any kind of error messages?
What is happening with iPlayer? Is that giving you any error message?
Thanks
Melissa